7gamewin
Terms & Conditions

1.1  Your continued use of the 7gamewin Platform constitutes unconditional acceptance of these Terms, our Privacy Policy, Responsible Gaming Policy, and all specific game rules and promotional terms published on the Platform.

1.2  These Terms apply to all services offered by 7gamewin, including but not limited to: online slots, live casino games, sports betting, bingo rooms, fishing games, table games, and the VIP Casino Lounge.

1.3  If you do not agree to any part of these Terms, you must immediately cease using the 7gamewin Platform and close your account. If you have a positive balance at the time of account closure, you may request withdrawal of verifiable funds subject to Section 4 of these Terms.

2.1  Age Requirement. You must be at least twenty-one (21) years of age to register an account or place any wager at 7gamewin. This requirement is in accordance with applicable Philippine gaming regulations. Proof of age is required during Know Your Customer ("KYC") verification. Accounts where age cannot be confirmed will be suspended until documentation is provided.

2.2  Geographic Restriction. The 7gamewin Platform is operated for players physically located in jurisdictions where online gaming is lawfully permitted. It is the Player's sole responsibility to determine whether accessing and using the Platform is lawful in their jurisdiction. 7gamewin makes no representation that the Platform or its content is appropriate or available for use outside the Philippines.

2.3  Excluded Persons. The following persons are not permitted to register or maintain an account:

• Persons under 21 years of age;
• Persons who are self-excluded or excluded under any applicable responsible gaming programme;
• Employees, directors, officers, agents, or contractors of 7gamewin or any of its affiliate companies, and their immediate family members;
• Persons accessing the Platform using VPN, proxy services, or other means to disguise their actual geographic location;
• Persons previously banned or suspended from the 7gamewin Platform.

2.4  By registering, you represent and warrant that you meet all eligibility requirements. 7gamewin reserves the right to verify eligibility at any time and to suspend or close accounts that fail verification.

3.1  One Account Rule. Each natural person may register only one account on the 7gamewin Platform. Multiple accounts belonging to the same individual ("duplicate accounts") are strictly prohibited. Upon discovery of duplicate accounts, 7gamewin may void all associated transactions, forfeit balances, and permanently close all related accounts without prior notice.

3.2  Accurate Information. You must provide complete, accurate, and current information during registration. This includes your legal full name, date of birth, nationality, Philippine residential address, email address, and mobile number. Providing false, misleading, or incomplete information constitutes a material breach of these Terms.

3.3  KYC Verification. 7gamewin is required by applicable regulations to verify the identity of all players before processing withdrawal requests. Accepted identification documents include:

• Philippine Statistics Authority (PSA) National ID / PhilSys card;
• Land Transportation Office (LTO) Driver's Licence;
• Social Security System (SSS) ID;
• Unified Multi-Purpose ID (UMID);
• Philippine Passport;
• Postal ID issued by PHLPost.

3.4  Account Security. You are solely responsible for maintaining the confidentiality of your login credentials. You must immediately notify 7gamewin support if you suspect unauthorised access to your account. 7gamewin will not be liable for losses resulting from unauthorised account access where the Player has failed to safeguard their credentials.

3.5  Account Updates. It is your responsibility to keep all account information current. Changes to registered mobile number or email address require identity re-verification.

4.1  Currency. All transactions on the 7gamewin Platform are denominated in Philippine Peso (PHP / ₱). No currency conversion is applied to deposits or withdrawals using supported Philippine payment methods.

4.2  Supported Payment Methods. 7gamewin currently supports the following deposit and withdrawal channels:

4.3  Withdrawal Policy. Withdrawals will only be processed to the same payment method used to make the corresponding deposit ("same-source rule"). 7gamewin reserves the right to request additional documentation before processing any withdrawal, including but not limited to bank statements, source-of-funds declarations, or enhanced identity verification.

4.4  KYC Prerequisite. No withdrawal will be processed until full KYC verification has been completed and approved. This requirement cannot be waived.

4.5  Processing Times. Processing times shown above are estimates under normal operating conditions. 7gamewin is not liable for delays caused by third-party payment processors, banking system outages, or regulatory review requirements.

4.6  Inactive Account Policy. Accounts with no login activity for a period of twelve (12) consecutive months may be classified as inactive. An administrative fee of ₱100 per month may be applied to inactive accounts with a positive balance. Players will be notified via registered email before any fee is applied.

5.1  General Bonus Terms. All bonuses, free bets, free spins, cashback credits, and promotional offers made available on the 7gamewin Platform are subject to specific terms and conditions published at the time of the offer. Where any conflict exists between a specific promotion's terms and these general Terms, the specific promotion's terms shall prevail.

5.2  Wagering Requirements. Unless explicitly stated otherwise in the specific offer, bonus funds must be wagered a minimum number of times before any portion may be withdrawn. Wagering requirements are calculated on the bonus amount unless specified as "deposit + bonus." The applicable wagering requirement will be clearly displayed in the promotion description.

5.3  Game Contribution Rates. Different game categories contribute at different rates toward the fulfilment of wagering requirements:

5.4  Bonus Abuse. 7gamewin actively monitors for bonus abuse. The following activities are considered abusive and may result in bonus forfeiture, transaction voiding, and account suspension:

• Claiming the same bonus from multiple accounts (bonus stacking via duplicate accounts);
• Placing opposing bets on the same event across multiple accounts or with third parties to guarantee profit regardless of outcome (arbitrage / "hedge betting");
• Systematically exploiting wagering requirements through low-risk play patterns designed solely to clear bonus funds with minimal real-money exposure;
• Participation in coordinated group strategies to exploit promotional terms.

5.5  Expiry. Bonus funds and associated free spins expire within the period specified in the individual promotion. Expired bonus funds and any winnings generated from expired bonuses will be forfeited automatically.

5.6  One Bonus Per Household. Promotions are limited to one per household, IP address, shared device, or shared payment method, unless explicitly stated otherwise.

6.1  Game Availability. 7gamewin reserves the right to add, modify, suspend, or remove any game from the Platform without prior notice. Unavailability of any particular game does not entitle the Player to any compensation.

6.2  Certified RNG. All slot, RNG table, and fishing game outcomes are determined by independently certified random number generation software. Certification is conducted by accredited third-party testing laboratories. 7gamewin does not influence or interfere with RNG output.

6.3  Bet Limits. Minimum and maximum bet limits apply to all games and are displayed within each game interface. 7gamewin reserves the right to adjust bet limits at any time.

6.4  Malfunction Policy. In the event of a technical malfunction, software error, or system failure that affects the outcome of any game, 7gamewin reserves the right to void the affected round(s) and return staked amounts to Player balances. Payouts made as a result of a clearly erroneous outcome may be reversed. "Malfunction voids all pays" where applicable.

6.5  Disconnection Policy. If a Player is disconnected during an active game round, the round will be resolved by the game server according to the game's rules. 7gamewin is not responsible for losses resulting from Player-side connectivity issues.

6.6  Sports Betting Settlement. Sports bets are settled in accordance with the settlement rules published within the sportsbook for each respective sport and market. In-play bets are settled based on the official result at the time of settlement. 7gamewin reserves the right to delay settlement pending official result confirmation.

7.1  The following conduct is strictly prohibited on the 7gamewin Platform. Violation may result in immediate account suspension, permanent closure, and forfeiture of balances, and may be referred to relevant law enforcement authorities:

• Registering as an agent or acting on behalf of another person without the explicit written consent of 7gamewin;
• Using automated software, bots, scripts, or any artificial intelligence tool to place bets, interact with games, or otherwise exploit the Platform;
• Attempting to reverse-engineer, decompile, disassemble, or tamper with any software or technology forming part of the Platform;
• Using stolen, fraudulent, or unauthorised payment methods to fund an account;
• Engaging in money laundering, terrorist financing, or any activity that contravenes Philippine anti-money laundering laws (AMLA and its implementing rules);
• Making chargebacks, payment reversals, or deposit disputes in bad faith where gaming services have been provided;
• Collusion with other players to gain an unfair advantage in live dealer or multiplayer games;
• Publishing, distributing, or making publicly available any non-public Platform information without written authorisation.

8.1  7gamewin is committed to promoting responsible gaming practices and providing tools to help Players manage their gaming activity. The following tools are available to all registered Players in Account Settings:

• Deposit Limits — set daily, weekly, or monthly caps on deposits;
• Loss Limits — restrict net losses over a defined period;
• Session Time Limits — set a maximum single-session duration;
• Reality Check Reminders — periodic pop-up notifications displaying session duration and net result;
• Self-Exclusion — voluntary account suspension for periods of 1 month, 3 months, 6 months, 1 year, or permanent.

8.2  Age Verification. 7gamewin strictly enforces the 21-year minimum age requirement. In addition to KYC checks at registration, random age verification requests may be issued to existing accounts at any time. Accounts that fail age verification are suspended immediately.

8.3  Self-Exclusion. Self-exclusion requests are honoured immediately upon submission and are enforced at the system level. Once a self-exclusion is active, it cannot be shortened or reversed during the exclusion period. Players who have self-excluded must not attempt to open new accounts on the Platform. 7gamewin will close any account found to be circumventing an active self-exclusion.

8.4  Players who believe they may have a gambling problem are encouraged to seek assistance. Information on responsible gaming support resources is available on our Responsible Gaming page.

9.1  All content on the 7gamewin Platform — including but not limited to text, graphics, logos, button icons, images, audio clips, game software, data compilations, and the overall design and arrangement of the Platform — is the property of 7gamewin or its content suppliers and is protected by applicable Philippine and international intellectual property laws.

9.2  7gamewin grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial gaming purposes in accordance with these Terms. This licence does not include the right to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Platform without the express written permission of 7gamewin.

10.1  To the maximum extent permitted by applicable Philippine law, 7gamewin shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of or inability to use the Platform, including but not limited to damages for loss of profits, gaming winnings, data, or goodwill.

10.2  7gamewin does not guarantee uninterrupted or error-free access to the Platform. Scheduled and emergency maintenance windows may result in temporary unavailability. 7gamewin will endeavour to provide advance notice of scheduled maintenance where practicable.

10.3  Nothing in these Terms shall limit 7gamewin's liability for death or personal injury caused by its own negligence, or for any other liability that cannot be excluded under applicable law.

11.1  Player-Initiated Closure. You may close your account at any time by contacting 7gamewin customer support via live chat or email. Any real-money balance remaining at the time of closure (subject to applicable withdrawal conditions including completed KYC and any outstanding wagering requirements on bonus funds) will be refunded to your registered payment method.

11.2  Company-Initiated Closure. 7gamewin reserves the right to suspend or permanently close any account at its sole discretion in the following circumstances, without prior notice:

• Breach of any provision of these Terms;
• Failure to complete KYC verification within the required timeframe;
• Discovery of a duplicate account;
• Suspected fraudulent activity or money laundering;
• Chargebacks or payment disputes initiated by the Player;
• Where continued operation of the account presents a legal or regulatory risk to 7gamewin.

11.3  Where an account is closed by 7gamewin for cause, any bonus balance and winnings directly attributable to prohibited conduct may be forfeited. Real-money deposits not affected by the breach will be refunded.

12.1  7gamewin collects, processes, and stores personal data in accordance with the Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission of the Philippines.

12.2  Full details of how 7gamewin handles your personal information, including the types of data collected, the purposes for which it is processed, your rights as a data subject, and how to exercise those rights, are set out in our Privacy Policy, which forms part of these Terms.

13.1  7gamewin reserves the right to amend these Terms at any time. Amendments will be published on the Platform with a revised effective date. Players will be notified of material changes via the registered email address on file.

13.2  Your continued use of the Platform following the publication of amended Terms constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure under Section 11.1.

14.1  These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

14.2  Any dispute, claim, or controversy arising out of or relating to these Terms or the 7gamewin Platform shall first be submitted to 7gamewin customer support for informal resolution. If the matter cannot be resolved informally within thirty (30) calendar days of submission, either party may submit the dispute to the exclusive jurisdiction of the competent courts of the Philippines.

14.3  For disputes relating to gaming outcomes, the decision of 7gamewin — based on server-side game logs and data — shall be final and binding, except where such a decision is demonstrated to be the result of a technical error as defined in Section 6.4.

15.1  If you have any questions, concerns, or complaints regarding these Terms or the 7gamewin Platform, please contact our support team through any of the following channels:

• Live Chat: Available daily, 7:00 AM – 12:00 AM Philippine Standard Time (PHT), accessible via the Platform after login.
• Email: [email protected] (plain text — not a clickable link)

15.2  7gamewin aims to respond to all written complaints within five (5) Philippine business days of receipt.